Refund Policy

Refund & Return Policy

At OLIGHTY LTD, we stand behind the quality of our products. If you are not entirely satisfied with your purchase, we’re here to help with a straightforward, hassle-free return process.

Our 30-Day Guarantee We offer a 30-day return policy. This means you have 30 days after receiving your item to request a return.

Eligibility for Returns To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

How to Start a Return To start a return, please contact us at info@olighty.com. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Damages and Issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund.

 

Contact Us For any return questions, you can always reach us at info@olighty.com.